FREQUENTLY ASKED QUESTIONS
How do I get Started?
Your first step is to sign up for CodaKid’s 2 week free trial! Once we receive your signup information, we will send you a questionnaire to get your preferred schedule and other information to help us place you with the perfect instructor. Once you return the questionnaire, we will email and call you to confirm the start date and time of your first free trial session.
When will I be billed?
If you sign up for our free trial, you will receive 2 free weeks of CodaKid's private tutoring. Your trial period will start on the date of your first scheduled class, and end 14 days after. Only classes taken within this time period are eligible for our free trial. If you don't cancel your subscription by the 14th day after your first session, you will automatically be billed for the selected membership fee every month until you cancel or change your subscription type.
Can I get a free trial for multiple children?
CodaKid only offers one free trial per family. You can start a free trial for one student. If you like it, you can contact us to discuss adding more students.
How much do private classes cost?
Our standard private tutoring plans start at $249 USD per month. This includes live instruction via Zoom with your private instructor, weekly homework assignments, daily progress reports, between session homework support from our teacher team, a free subscription to CodaKid's platform, and participation in our community events. For all private tutoring pricing info, please visit https://codakid.com/private-tutoring-plans/
How do I cancel?
You may cancel any time within your 2-week trial period and pay nothing. After your trial period, we’re happy to help cancel your membership from your next bill date onwards. To cancel, please log into your account at https://my.codakid.com
, click Subscriptions, and click Cancel.
What type of computer and other technology do I need to take your private classes?
To take CodaKid's private lessons you will need a desktop or laptop computer running Windows or MacOS. If your child is taking our intro Scratch courses, you will need a mouse as well. Chromebooks and tablets are not compatible with CodaKid courses. You will need a high-speed internet connection of at least 10 Mbps. If you have any further questions, please email us at firstname.lastname@example.org
What is the recommended age to take CodaKid's private lessons?
CodaKid's private lessons are designed for ages 6 to 18.
How long is CodaKid's program?
CodaKid's program is month to month with no long term commitments. However, if you are looking for a world class, multi-year kids coding program, you have come to the right place! Each CodaKid level is designed to take 4 to 6 months and will generally consist of several engaging projects. We are constantly adding exciting new courses, electives, and coding pathways.
What happens if I need to reschedule a private session?
You can reschedule your Private or Accelerated Class up to 24 hours before your session day/time.
Can I pause my account if we go on vacation?
Yes, you may pause your account and resume when you return.
What happens if I forget to cancel and miss my session?
Our policy is that classes must be rescheduled 24+ hours in advance. Unfortunately sessions that are not rescheduled in time are not eligible for a makeup class or refund. As CodaKid pays our teachers for no-shows, this is a strict policy.
Am I locked into a long term contract?
No. All CodaKid Private courses are billed month to month and can be cancelled from your next billing date forward.
Will my instructor change week to week?
CodaKid will make every effort to ensure that your child or teen has the same teacher each week. In the event that there is a family emergency or a seasonal change, we may need to find a new instructor. We will work with you and your student to make sure that the new instructor is a fit and guarantee your satisfaction.
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